Our Offices Have Temporarily Restricted In-Person Visits
We have implemented our public health protocols in response to the Coronavirus (COVID-19). To protect the health of our members, our offices have temporarily restricted in-office visits.
For assistance, please contact Member Services at 1-888-657-4170 (TTY: 711).
We are available Monday through Sunday from 8:00am - 8:00pm EST.
During certain times of the year we may use alternative technologies to answer your call on weekends and Federal holidays.
Locations
Community Outreach Office - Hernando
Serving Citrus, Hernando and Pasco county
2713 Forest Road
Spring Hill, FL 34606
Phone: 352-835-7163
Fax: 352-835-7168
Community Outreach Office - Marion
Serving Lake, Marion and Sumter county
17820 SE 109th Ave, Ste 103
Summerfield, FL 34491
Phone: 352-835-7151
Fax: 352-835-7169
Home Office
1244 Mariner Boulevard
Spring Hill, FL 34609
Phone: 352-835-7151
Fax: 352-835-7169
- Customer Service: 1-888-657-4170
- TTY/TDD users should call 711
- Monday through Sunday 8 a.m. to 8 p.m.
Provider Claims Submissions
- EDI: For faster payment, we accept claims electronically through Change Healthcare (877-363-3666). Our ID# is 77022.
- Paper Claims: We only accept CMS 1500 “red form” for claims and encounters (no handwritten or replicated forms please). Send paper claims to:
Ultimate Health Plans
P.O. Box 3146
Scranton, PA 18505
Or Fax to: 855-895-4743